{"id":16,"date":"2024-03-23T12:09:35","date_gmt":"2024-03-23T12:09:35","guid":{"rendered":"https:\/\/eyeblueonline.com\/?page_id=16"},"modified":"2024-07-25T22:28:47","modified_gmt":"2024-07-25T22:28:47","slug":"refund_returns","status":"publish","type":"page","link":"https:\/\/eyeblueonline.com\/refund_returns\/","title":{"rendered":"Shipping, Refund and Returns Policy"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"16\" class=\"elementor elementor-16\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"wd-negative-gap elementor-element elementor-element-11b48c66 e-flex e-con-boxed e-con e-parent\" data-id=\"11b48c66\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-7d945bb8 color-scheme-inherit text-left elementor-widget elementor-widget-text-editor\" data-id=\"7d945bb8\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><b>Shipping Policy<\/b><br \/><b>General<\/b><br \/>By placing an order through our website [https:\/\/Eyeblueonline.com\/], you agree to the following terms. These terms ensure mutual understanding and protection of our services.<\/p>\n<p><b>Shipping Costs<\/b><br \/>Shipping Cost for All Over Pakistan is 250\/- Rs , Shipping Cost at Checkout is Final. International Shipping costs are calculated based on item weight, dimensions, and destination. The International shipping cost will be decided on Customer Support.<\/p>\n<p><b>Returns<\/b><br \/><b>Return Due To Change Of Mind (3.1)<\/b><br \/>You may return items due to a change of mind within 15 days of receipt, provided they are unused, in original packaging, and in resalable condition. Customers must arrange and pay for return shipping. Once accepted, refunds will be issued as store credit.<\/p>\n<p><b>Warranty Returns (3.2)<\/b><br \/>We honor valid warranty claims submitted within 7 days of receipt. Customers must pre-pay return shipping; reimbursement will occur upon successful warranty claim. Refunds can be issued to your payment method, as store credit, or as a replacement item if available.<\/p>\n<p><b>Delivery Terms<\/b><br \/><b>Transit Time<\/b><br \/>&#8211; Domestic: Typically 2 &#8211; 7 days. &#8211; International: Generally 4 &#8211; 22 days, depending on the courier chosen during checkout.<\/p>\n<p><b>Dispatch Time<\/b><br \/>Orders are usually dispatched within 2 To 4 business days of payment. Our warehouse operates Monday &#8211; Friday, excluding national holidays, to minimize shipment delays.<\/p>\n<p><b>Change Of Delivery Address (4.4)<\/b><br \/>Address changes are possible before dispatch.<\/p>\n<p><b>P.O. Box and Military Address Shipping<\/b><br \/>&#8211; P.O. Box: Shipped via postal services only. &#8211; Military Address: Shipped via USPS; courier services not available.<\/p>\n<p><b>Items Out Of Stock (4.7)<\/b><br \/>Out-of-stock items will delay dispatch until available, with existing items in the order reserved.<\/p>\n<p><b>Delivery Time Exceeded<\/b><br \/>Contact us if delivery exceeds the estimated time for investigation.<\/p>\n<p><b>Tracking Notifications<\/b><br \/>Customers receive a tracking link upon dispatch to monitor shipment progress.<\/p>\n<p><b>Parcels Damaged In Transit<\/b><br \/>If a parcel arrives damaged, reject it if possible. Contact customer service immediately for assistance.<\/p>\n<p><b>Duties &amp; Taxes<\/b><br \/><b>Sales Tax (7.1)<\/b><br \/>Sales tax is included in the displayed price.<\/p>\n<p><b>Import Duties &amp; Taxes (7.2)<\/b><br \/>For international shipments, import duties and taxes are prepaid without additional fees upon arrival.<\/p>\n<p><b>Cancellations<\/b><br \/>Cancellations are accepted before dispatch. Refer to our refund policy if already dispatched.<\/p>\n<p><b>Insurance<\/b><br \/>Parcels are insured for loss and damage up to the courier-stated value.<\/p>\n<p><b>Customer Service<\/b><br \/>For any inquiries, email us at support@eyeblueonline.com<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Shipping PolicyGeneralBy placing an order through our website [https:\/\/Eyeblueonline.com\/], you agree to the following terms. These terms ensure mutual understanding<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"elementor_header_footer","meta":{"footnotes":""},"class_list":["post-16","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/eyeblueonline.com\/apps-api\/wp\/v2\/pages\/16","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/eyeblueonline.com\/apps-api\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/eyeblueonline.com\/apps-api\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/eyeblueonline.com\/apps-api\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/eyeblueonline.com\/apps-api\/wp\/v2\/comments?post=16"}],"version-history":[{"count":7,"href":"https:\/\/eyeblueonline.com\/apps-api\/wp\/v2\/pages\/16\/revisions"}],"predecessor-version":[{"id":2665,"href":"https:\/\/eyeblueonline.com\/apps-api\/wp\/v2\/pages\/16\/revisions\/2665"}],"wp:attachment":[{"href":"https:\/\/eyeblueonline.com\/apps-api\/wp\/v2\/media?parent=16"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}